Charlotte Douglas airport

Fly-CLT is not limited to standard airport information. It gathers firsthand experiences from those who collaborate on this project and is further enriched by insights shared on platforms such as Reddit, Yelp, Google Reviews, Skytrax, among others. Whether departing or arriving, find comprehensive details on departures, arrivals, and more.

Get guidance on navigating the Charlotte terminal, discovering the best dining options, or finding shops. User feedback is key to better preparing for the journey through CLT.

Charlotte Douglas Airport: A Quick Overview

Charlotte Douglas International Airport (IATA: CLT), the 9th busiest airport in the U.S., serves more than 180 destinations and processes over 53.4 million passengers annually. Located just 11 km (7 miles) west of Charlotte, NC, CLT is a major hub for American Airlines, offering a variety of services and amenities to enhance your travel experience.

CLT is undergoing construction to expand its facilities, which means that while it may feel crowded at times, these improvements aim to accommodate the growing number of travelers. Make sure to arrive with plenty of time to navigate the terminal and enjoy the unique features of CLT, like its famous rocking chairs and Southern hospitality.

Pros and Cons of Charlotte Douglas Airport

According to user experiences and reviews, we can summarize some pros and cons of the airport that are worth considering:

Pros of Charlotte Douglas Airport

• Diverse Dining Options: CLT features a variety of food options, including sit-down restaurants and quick snacks. Cafes, bars, and eateries are found across all terminals.
• Rocking Chairs: The iconic rocking chairs, spread across the terminal, provide comfort while waiting.
• Clear Terminal Layout: Clear signage and a well-organized layout make it easy for passengers to navigate the airport despite its size.
• Charging Stations: Numerous charging stations are available in seating areas, allowing travelers to keep their devices powered.
• Family-Friendly Spaces: CLT offers play areas for children and baby-changing facilities, making it ideal for families traveling with kids.

Cons of Charlotte Douglas Airport

• Overcrowding: The airport can feel cramped, especially during peak hours, with limited seating in the gate areas.
• Frequent Delays: Flight delays and last-minute gate changes are a frequent occurrence due to ongoing construction and flight schedules.
• Baggage Handling Issues: Complaints about long waits at baggage claim and mishandled luggage are common among travelers.
• Limited Dining Hours: Some dining options close early, which can be inconvenient for late-night or delayed passengers.
• Ongoing Construction: The airport is undergoing improvements, but construction may cause some confusion and inconvenience. Travelers often mention crowded spaces and difficulty finding their way due to closed-off areas and rerouted paths.

What Can Be Found at Fly-CLT?

• Airport Guide: Explore the main terminal and five concourses (A, B, C, D, and E) efficiently. From domestic to international flights, all concourses connect to the central terminal for ticketing, security, and baggage claim. A 24/7 shuttle service operates between the parking areas to facilitate transfers. Learn more.
• Dining & Shopping: CLT offers a variety of dining options, from quick snacks to sit-down restaurants, including popular spots like Bojangles. You’ll find plenty of shops to browse, whether you’re looking for travel essentials or souvenirs. Explore dining options.
• Up-to-Date Departures and Arrivals: Stay informed with real-time updates on departures and arrivals to avoid any surprises during your journey.
• Parking Options: Explore convenient parking choices, including short-term, long-term, and cell phone lots. You can also make reservations in advance. Check parking options.
• Customer Services: Access assistance through customer service centers, including help for travelers with special needs. CLT also provides free Wi-Fi, charging stations, animal relief areas, and dedicated spaces for nursing mothers. Learn more.
• Nearby Hotels: If you're staying overnight, there are several hotels located close to the airport, such as Home2 Suites by Hilton Charlotte Airport, Hampton Inn & Suites Charlotte-Airport, and Courtyard Charlotte Airport North.

These and other accommodation options close to the airport can be located and booked using the map below (map not available with ad blockers): 

 Search and book nearby hotels.