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General Services at Charlotte airport

Installations and amenities include: wi-fi, power stations, banking services, business center, family and mother's rooms, Chapel, pets relief areas, traveling with kids. In addition CLT Airport offers a food court, shopping area, Lounges, accessibility for passengers with special needs and travelers assistance.

WI-FI 

Passengers can enjoy free WiFi throughout the terminal. To connect, select the network "CLT Free WiFi." If you encounter any issues, open a new browser window and type in a website or refresh your current browser.

Power Stations

Charging stations are available on all concourses and in various gate areas. To enjoy seats with integrated power and USB ports go to Gates A1-A29, B1-B16, and C2-C19. Additionally, power outlets are located throughout the Atrium and all concourses.

For safe use of shared USB power ports at CLT Airport, follow these tips:

  1. Always install the most recent operating system update on your smartphone.
  2. Disable data transfer features while charging.
  3. Use only a charging cord that belongs to you or someone you know.
  4. Do not allow access if prompted to share data.
  5. If you have the chance, use a VPN to be more protected.

Banking Services

ATMs

Bank of America ATMs can be found in Pre and Post-Security.

Pre-Security 
Next to the Visitor Info Center (Arrivals/Baggage Claim level)
Express Deck Preferred

Post-Security
Atrium next to Hissho Sushi and Red Mango
Next to gates A1, B7, C9, and D6 
D/E Connector near American Airlines Admirals Club 
Concourse E Rotunda

Currency Exchange

CXI - Currency Exchange International provides foreign currency exchange.

Post-Security 
Atrium Concourse D

Currency Exchange at CLT airport Image from Youtube

Interfaith Chapel

It is located in the Atrium on the upper level. The Interfaith Chapel is open 24/7. Further Information

Pets Relief Areas

Pet Relief Areas are conveniently located inside the terminal (post-security) at the following locations:

  • Concourse A Connector (between Gates A1-A13 and A21-A29)
  • Restroom corridor near the corner of Concourses D and E, across from Checkpoint E
  • Concourse E near Gate E36

Additionally, an indoor Pet Relief Area is available in Baggage Claim (pre-security, lower level) between Zone D and Zone E, behind the bag carousel.

Traveling with Kids

CLT provides four Mother’s Room locations, offering peaceful spaces for nursing mothers seeking privacy. These rooms are open to all nursing mothers at CLT.

One is situated on the upper level of the Atrium, across from the Airport Chapel (directly above Cinnabon). Access to the upper level is available via stairways in the Atrium or elevators near the restrooms on Concourse A and Concourse D.

Another room is found on Concourse A Connector between Gates A1-A13 and A21-A29.

A third room is located in the restroom corridor near the corner of Concourses D and E, opposite Checkpoint E. It's adjacent to the Women's Restroom.

The newest one is on Concourse E between Gates E32 and E36.

These Mother's Rooms feature private nursing stalls separated by privacy curtains, each equipped with cushioned seating and power outlets.

Additionally, all rooms include a diaper changing station, sink area, and multiple power outlets. Diaper changing stations are also available in all men's, women's, and family restrooms throughout the terminal.