Taxi Cab and Rideshare at Charlotte Airport

Taxis

Several users on platforms like Yelp and TripAdvisor have mentioned that, although taxis at CLT are generally reliable, some passengers experience long wait times during peak hours. Additionally, some point out that the quality of service can vary depending on the taxi company you use. Despite these issues, most passengers appreciate the convenience of having a transportation option available directly at the airport.

Using taxis at Charlotte Douglas International Airport (CLT) can be a convenient option, especially if you prefer a traditional transportation service. Licensed taxis are available at designated curbside stands on the Arrivals/Baggage Claim level, with an attendant on duty to assist passengers from 6:45 a.m. to 12:15 a.m.

Passengers can prearrange rides with any taxi service provider, but the airport’s taxi queue includes four companies: City Cab, Crown Cab, Green Cab, and Yellow Cab. These companies are evaluated annually to ensure that all taxis are equipped with GPS systems, credit card technology, and comply with CLT guidelines.

The list of taxi service providers includes:

• City Cab - tel +1 704-333-3327
• Crown Cab - tel +1 704-334-6666
• Green Cab - tel +1 704-777-1117
• Yellow Cab - +1 704 444 4444

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Taxi Fares:

A ride from the airport to or from Uptown (within the I-277 Loop) typically costs between $30 and $35, while a ride from the airport to locations within a 3-mile radius may range from $15 to $18. An additional Airport Trip Fee may apply. It is recommended to check the current rate with the taxi company you choose.
American Express, Discover, MasterCard, and VISA credit cards are accepted.

Some taxis are specifically modified to accommodate individuals with disabilities. It is advisable to pre-book these taxis and communicate any specific requirements to the service operator in advance.

Uber and Lyft

Rideshare services like Uber and Lyft are available through an app or digital platform that connects passengers with drivers of hire vehicles.

These services are located on the Arrivals/Baggage Claim level (lower level, Zone 4). The apps will provide directions to the pickup points at Charlotte Airport. Door D is designated as the CLT pickup location. Look for rideshare pickup signs at Charlotte Douglas International Airport and proceed to the location specified by the app.

Note that this location is not always the nearest exit. The apps will display your driver’s name, license plate number, and car color. Verify these details before getting into the car. If you have trouble locating your driver, you can contact them through the app.

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Users have shared mixed experiences with rideshare services at CLT on platforms like Reddit and TripAdvisor. Many appreciate the convenience and ease of use of the apps, especially for those who prefer to avoid taxi lines. However, some passengers have mentioned issues with driver availability during very early hours or during busy events. It has also been reported that the pickup area can be crowded during peak hours, making it sometimes difficult to find your vehicle.

Despite these challenges, rideshare services remain a popular option among travelers looking for a modern and flexible alternative to traditional transportation at Charlotte Airport.