Avoiding Common Theft and Scams at CLT Airport

Below are some essential tips based on the experiences of Charlotte Airport passengers, to protect yourself and your belongings during your stay at the airport.

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Traveling through Charlotte Douglas International Airport (CLT) can be a smooth and pleasant experience, but like any major transportation hub, it’s important to stay alert against potential scams and theft. Whether you’re a frequent flyer or just passing through, being aware of common threats can help ensure your journey is safe and stress-free. 

1- Theft of Valuables During TSA Security Screening

How to Avoid: Place your laptop, bag, and other belongings (coat, hat, belt) in the tray after the person in front of you has passed through the scanner, and retrieve your belongings immediately on the other side. Avoid leaving valuables like your wallet, phone, or passport in the tray. Place them in your carry-on bag and lock it with a padlock just before you reach the TSA security line.

2- Theft of Carry-On Luggage at the Carousel While Waiting for Checked Bags

How to Avoid: Keep your carry-on luggage with you or in a place where you can see it at all times. If you must leave it in a cart, lock the zippers and place it in a position where it cannot be easily taken.

3- Fake Wi-Fi Networks

Passengers at CLT have reported occasional confusion with connecting to the airport’s Wi-Fi, especially with unofficial networks being set up. How to Avoid: Connect only to official airport Wi-Fi networks, such as "CLT Free WiFi." Be sure to select the correct network or ask at an information desk if you're unsure.

4- Insecure Device Charging Stations

CLT provides several charging stations throughout its terminals, but they may not always be secure. How to Avoid: Always use your own power bank or charging adapter and avoid using public USB ports directly to charge your devices. Consider using a "USB data blocker" that allows charging but blocks data transfer to protect against data theft.

5- Parking Lot Break-Ins

There have been reports of car break-ins at CLT, especially in employee parking lots, with increasing frequency. How to Avoid: If parking at the airport, avoid leaving valuables inside the car. Park in well-lit areas with visible security cameras, and if possible, use the airport’s secured parking options.

6- Fake Luggage Helpers

How to Avoid: Decline any unsolicited help with your luggage unless the person is clearly identified as an airport or airline employee wearing a uniform and ID.

7- Fake Drivers in the Arrival Zone

How to Avoid: Arrange your transportation in advance and confirm the details, including the driver’s name and vehicle information. Be cautious of people who approach you unexpectedly, especially if you weren’t expecting a pick-up.

8- Taxis with "Broken" Meters

How to Avoid: Use only official taxis or rideshare services. Insist on the meter being turned on before starting the ride. If the driver refuses, find another taxi or use a reliable ride-sharing app.

9- ATMs with Hidden Fees

How to Avoid: Use ATMs from recognized banks located in the airport, such as Bank of America. Always check the fees before completing any transactions.

10- Overpriced Food and Beverage Traps

Many travelers report that prices for food and beverages at CLT can be much higher than expected. How to Avoid: Check prices before ordering, and consider bringing your own snacks and an empty water bottle to refill after passing through security.

11- Baggage Claim Scams

How to Avoid: Stay close to the baggage claim area and remain vigilant. Avoid accepting help from strangers and report any suspicious activity to airport security.

12- Luggage Wrapping Scams

How to Avoid: Be cautious of individuals offering to wrap your luggage for a high fee. Use only official luggage-wrapping services offered by the airport.

13- Fake Charity Collectors

Some travelers have reported being approached by fake charity collectors. How to Avoid: If you wish to donate, ensure that the person soliciting is associated with a recognized charity, or donate through official channels.